Returns & Exchanges
At The Swivel Shop, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your selection doesn't perfectly fit your style, our hassle-free process ensures you can find your next favorite look with ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing